Control Panel Page Path
  • 17 Jun 2022
  • 2 Minutes to read
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Control Panel Page Path

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Article summary

Introduction

This article lists all the embedded pages supported by the Control Panel. You can find the corresponding pages according to your requirements. For your convenience, We lists the supported pages base on modules.

Paths

ModulePagePath
Live ChatDashboard/livechat/dashboard/
Installation/livechat/campaign/installation/
Chat Button/livechat/campaign/chatbutton/
Chat Window/livechat/campaign/chatwindow/
Pre-chat/livechat/campaign/prechat/
Post-chat/livechat/campaign/postchat/
Offline Message/livechat/campaign/offlinemessage/
Auto Invitations/livechat/campaign/invitation/autoinvitation/
Manual Invitation/livechat/campaign/invitation/manualinvitation/
Agent Wrap-up/livechat/campaign/agentwrapup/
Language/livechat/campaign/language/
Routing Rules/livechat/campaign/routingrules/
Chatbot/livechat/campaign/aichatbot/
KB Integration/livechat/campaign/kbintegration/
Canned Messages for Campaign/livechat/campaign/cannedmessages/
Auto Distribution/livechat/settings/autodistribution/
Shifts/livechat/settings/shift/
Audio & Video Chat/livechat/settings/audiovideochat/
Co-browsing/livechat/settings/cobrowsing/
Banned Visitors/livechat/settings/banlist/bannedvisitor/
Banned Ips/livechat/settings/banlist/bannedip/
Conversions/livechat/settings/conversions/
Segmentation/livechat/settings/segmentation/
Secure Forms/livechat/settings/secureforms/
Visitor Single Sign-On (SSO)/livechat/settings/visitorsinglesignon/visitorssoconfig/
Chats/livechat/history/chats/
Messages/livechat/history/messages/
Missed & Refused/livechat/history/missedandrefusedchats/
Agent Chats/livechat/history/agentchats/
MaximumOn™/livechat/maximumon/
Ticketing & MessagingDashboard/ticketing/dashboard/
Messenger/ticketing/channels/messenger/channelaccount/
Secure Messaging/ticketing/channels/securemessaging/channelaccount/
Email/ticketing/channels/email/channelaccount/
Facebook/ticketing/channels/facebook/channelaccount/
Instagram/ticketing/channels/instagram/channelaccount/
Twitter/ticketing/channels/twitter/channelaccount/
Telegram/ticketing/channels/telegram/channelaccount/
WeChat/ticketing/channels/wechat/channelaccount/
LINE/ticketing/channels/line/channelaccount/
SMS/ticketing/channels/sms/channelaccount/
WhatsApp/ticketing/channels/whatsapp/channelaccount/
Internal/ticketing/channels/internal/channelaccount/
Routing Rules/ticketing/settings/routingrules/
Auto Distribution/ticketing/settings/autodistribution/
Triggers/ticketing/settings/triggers/
SLA Policies/ticketing/settings/slapolicies/
Operating Hours & Holidays/ticketing/settings/workingtimeholidays/workinghoursconfig/
Blocked Senders/ticketing/settings/blockedsenders/
Fields/ticketing/settings/fieldsandmappings/field/
Mappings/ticketing/settings/fieldsandmappings/fieldmapping/
Visitor Single Sign-On(SSO)/ticketing/settings/visitorsinglesignon/ticketingVisitorSsoConfig/
BotDashboard/bot/dashboard/
Task Bot/bot/taskbot/taskbots/
Task Bot Collected Leads/bot/taskbot/collectedleads/
Task Bot Booked Meetings/bot/taskbot/bookedmeetings/
Chatbot Intents/bot/aichatbot/intents/
Chatbot Questions/bot/aichatbot/learning/questions/
Chatbot Question Grouping (Beta)/bot/aichatbot/learning/questiongrouping/
Chatbot Smart Triggers/bot/aichatbot/smarttriggers/
Chatbot Event Messages/bot/aichatbot/eventmessages/
Chatbot Canned Quick Replies/bot/aichatbot/cannedquickreplies/
Chatbot Collected Leads/bot/aichatbot/collectedleads/
Chatbot Booked Meetings/bot/aichatbot/bookedmeetings/
Voice Bot Intents/bot/voicebot/intents/
Voice Bot Entities/bot/voicebot/entities/
Voice Bot Learning/bot/voicebot/learning/
Voice Bot Smart Triggers/bot/voicebot/smarttriggers/
Voice Bot Call Logs/bot/voicebot/calllog/
Agent Assist General Settings/bot/agentassist/agentassist/
Agent Assist Synonyms/bot/agentassist/synonyms/
Agent Assist Learning/bot/agentassist/agentassistlearning/
Knowledge BaseArticles/kb/knowledgebases/articles/
Images/kb/knowledgebases/images/
Designs/kb/knowledgebases/designs/
Custom Pages/kb/knowledgebases/custompages/
ReportingLive Chat Real Time/reporting/livechat/realtime/website/
Live Chat Chat Volume/reporting/livechat/chatvolume/chatvolumebytime/
Live Chat Chat Source/reporting/livechat/chatsource/chatsourcebytime/
Live Chat Queue/reporting/livechat/queue/queuebytime/
Live Chat Wait Time/reporting/livechat/waittime/waittimebytime/
Live Chat Chat Transfer/reporting/livechat/chattransfer/chattransferbytime/
Live Chat Agent Performance/reporting/livechat/agentperformance/agentperformancebytime/
Live Chat Workload/reporting/livechat/workload/workloadbytime/
Live Chat Co-browsing/reporting/livechat/cobrowsing/cobrowsingbytime/
Live Chat Efficiency/reporting/livechat/efficiency/efficiencybytime/
Live Chat Rating/reporting/livechat/rating/ratingbytime/
Live Chat Post-chat Survey/reporting/livechat/postchatsurvey/
Live Chat Pre-chat Survey/reporting/livechat/prechatsurvey/
Live Chat Wrap-up/reporting/livechat/wrapup/wrapupsurvey/
Live Chat Conversions/reporting/livechat/conversions/conversionsbytime/
Live Chat Manual Invitation/reporting/livechat/manualinvitation/manualinvitationbytime/
Live Chat Auto Invitation/reporting/livechat/autoinvitation/autoinvitationbytime/
Live Chat Offline Message/reporting/livechat/offlinemessage/offlinemessagebytime/
Ticketing & Messaging Real Time/reporting/ticketing/realtime/website/
Ticketing & Messaging Volume/reporting/ticketing/volume/ticketingvolumebytime/
Ticketing & Messaging Channel/reporting/ticketing/channel/ticketingchannelbytime/
Ticketing & Messaging Efficiency/reporting/ticketing/efficiency/ticketingefficiencybytime/
Ticketing & Messaging SLA Policies/reporting/ticketing/slapolicies/slapolicybyslapolicy/
Task Bot Triggered Times/reporting/taskbot/triggeredtimes/triggeredtimesbytime/
Task Bot Collected Leads/reporting/taskbot/collectedleads/collectedleadsbytime/
Task Bot Usage/reporting/taskbot/taskbotusage/taskbotusagebytime/
Task Bot Booked Meetings/reporting/taskbot/bookedmeetings/bookedmeetingsbytime/
Chatbot Chats & Tickets/reporting/bot/chatstickets/chatsticketallchannelsbytime/
Chatbot Answers/reporting/bot/answers/answersforallchannelsbytime/
Chatbot High Confidence Answers/reporting/bot/highconfidenceanswers/
Chatbot Rating/reporting/bot/rating/
Chatbot Chatbot & Agent/reporting/bot/botagent/
Chatbot Usage/reporting/bot/usage/usageforallchannelsbytime/
Chatbot Top Intents/reporting/bot/intentusage/topintentsforallchannelsbyintent/
Chatbot Collected Leads/reporting/bot/chatbotcollectedleads/chatbotcollectedleadsbytime/
Chatbot Booked Meetings/reporting/bot/chatbotbookedmeetings/chatbotbookedmeetingsbytime/
Global Features Availability/reporting/globalfeatures/availability/availabilitybytime/
Global Features Canned Messages/reporting/globalfeatures/cannedmessages/
Global SettingsSubscriptions/global/subscriptions/
Agents/global/people/agents/
Departments/global/people/departments/
Skills/global/people/skills/
Roles/global/people/roles/
Custom Away Status/global/people/customawaystatus/
Public Canned Messages/global/cannedmessages/publiccannedmessage/
Private Canned Messages/global/cannedmessages/privatecannedmessage/
Auto Translation/global/autotranslation/
Restricted Words/global/security/restrictedwords/
Credit Card Masking/global/security/creditcardmasking/
Password Policy/global/security/sitepasswordpolicy/
Allowed IP List/global/security/ipallowlist/loginipallowlist/
Advanced/global/security/ipallowlist/loginipallowlistconfig/
Agent Single Sign-On (SSO)/global/security/agentsinglesignon/
Audit Log/global/security/auditlogmanage/
Oauth Client/global/security/apitoken/
Billing Profile/global/billing/billingprofile/
Billing History/global/billing/invoices/
Site Profile/global/siteprofile/

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