Custom CSS

/**
 * Live Chat Window Customization Example
 *
 * ## README ##
 *
 * The class name shown in this example will remain intact during later
 * upgrades, while the HTML structure might be adjusted. We hence
 * recommend you use CSS selector based on class names instead of
 * element selectors. In other words, ".title" is better than "div.title".
 *
 * A live preview of how Chat Window looks like after the customization
 * is available, enabling you to conveniently adjust your CSS in real time.
 *

/**
 * CSS Selectors named window--classic is for the Classic style chat window,
 * CSS Selectors named window--circle is for the Circle style chat window
 */

/**
 * == General Customization ==
 */
body,
html {
  margin: 0;
}
html {
  position: fixed;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
  font-size: 15px;
  -webkit-text-size-adjust: 100%;
}
body {
  font-family: "SourceSans Pro", Arial;
  line-height: 1.42857143;
  overflow: hidden;
}
::-webkit-input-placeholder {
  color: #bbb;
}
::-moz-placeholder {
  color: #bbb;
}
:-ms-input-placeholder {
  color: #bbb;
}
.multipleText {
  -webkit-appearance: none;
}
.multipleText {
  border: 1px solid #ddd;
  padding: 5px 10px;
  outline: 0;
  transition: border-color 0.2s;
  border-radius: 5px;
  width: 100%;
  font-size: 1.0666667rem;
  overflow: auto;
}

/**
 * == Header Area ==
 * It displays your Banner Image, or Agent Avatar with Company Logo,
 * depending on which header style you choose.
 */
.window--classic .window__headerBox {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
}
.window__operation .window__operation-menu ul li > a > svg {
  fill: #333;
  margin-right: 10px;
  float: left;
  margin-top: 7px;
}
.window__operation > a > svg,
.window__operation > button > svg {
  fill: #fff;
  opacity: 0.7;
}
.window--circle .window__operation > a > svg,
.window--circle .window__operation > button > svg {
  fill: #5d5d5d;
}
.window--classic .header__bannerImg {
  display: block;
  max-width: calc(100% + 54px);
  margin: 0 -27px -23px;
}
.window--classic .header__avatar {
  float: left;
  margin-right: 17px;
  width: 45px;
  height: 45px;
  -ms-flex-item-align: start;
  align-self: flex-start;
}
.window--classic .header__avatarImage {
  display: block;
  border-radius: 100%;
  width: 45px;
  height: 45px;
}
.window--classic .header__agent {
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
  max-width: 100%;
  -webkit-box-flex: 0;
  -ms-flex-positive: 0;
  flex-grow: 0;
  -ms-flex-negative: 0;
  flex-shrink: 0;
}
.window--classic .header__agentName {
  font-size: 1.133333rem;
  line-height: 1.29;
  color: #fff;
  text-shadow: 0 1px 0 rgba(0, 0, 0, 0.2);
}
.window--classic .header__agentTitle {
  font-size: 0.8rem;
  line-height: 1.25;
  color: #fff;
  opacity: 0.5;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
}
.window--classic .header__agentBio {
  font-size: 0.8rem;
  line-height: 1.17;
  color: #fff;
  opacity: 0.8;
  margin-top: 4px;
  padding-left: 60px;
  padding-bottom: 2px;
  margin-bottom: -2px;
  max-height: 84px;
  overflow-y: auto;
}
.window--classic .header__logo {
  margin-left: auto;
  margin-top: 9px;
  margin-bottom: 5px;
}
.window--classic .header__logoImg {
  max-height: 45px;
  max-width: 100px;
  display: block;
  float: right;
  width: auto;
  height: auto;
}
.window--classic .header__teamName {
  font-size: 1.133333rem;
  line-height: 1.29;
  color: #fff;
  text-align: center;
  text-shadow: 0 1px 0 rgba(0, 0, 0, 0.2);
  width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  margin-bottom: 8px;
}
.window--classic .header__teamAvatar {
  position: relative;
  width: 142px;
  height: 40px;
  margin: 9px auto;
}
.window--classic .header__teamAvatarImg {
  position: absolute;
  width: 40px;
  height: 40px;
  border-radius: 100%;
}
.window--classic .header__teamAvatarImg:nth-child(1) {
  left: 0;
  z-index: 9;
}
.window--classic .header__teamAvatarImg:nth-child(2) {
  left: 49px;
  z-index: 8;
}
.window--classic .header__teamAvatarImg:nth-child(3) {
  left: 99px;
  z-index: 7;
}
.window--circle .header__bannerImg {
  display: block;
  max-width: calc(100% + 40px);
  margin: 0 0 -15px -20px;
}
.window--circle .header__avatar {
  position: absolute;
  top: -69.5px;
  left: 50%;
  margin-left: -35px;
}
.window--circle .header__avatarImage {
  display: block;
  border-radius: 100%;
  width: 65px;
  height: 65px;
  margin: 0 auto;
}
.window--circle .header__agentName {
  max-width: calc(100% - 90px);
  margin: 0 auto;
  font-size: 1.13333333rem;
  color: #333;
  line-height: 1.29;
  text-shadow: 0 1px 0 rgba(0, 0, 0, 0.2);
}
.window--circle .header__agentTitle {
  font-size: 0.8rem;
  color: #333;
  margin-top: 2px;
  line-height: 1.25;
  opacity: 0.5;
}
.window--circle .header__agentBio {
  text-align: center;
  margin-top: 2px;
  margin-bottom: 1px;
  padding-bottom: 2px;
  font-size: 0.8rem;
  color: grey;
  line-height: 1.17;
  overflow: hidden;
  text-overflow: ellipsis;
  display: -webkit-box;
  max-height: 70px;
  -webkit-line-clamp: 4;
  -webkit-box-orient: vertical;
  width: 100%;
  opacity: 0.8;
  overflow-y: auto;
}
.window--circle .header__teamName {
  font-size: 1.133333333333333rem;
  line-height: 1.29;
  color: #333;
  margin-top: 21px;
  text-align: center;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.window--circle .header__teamAvatar {
  position: absolute;
  left: 50%;
  top: -22px;
  width: 112px;
  height: 42px;
  margin-bottom: 10px;
  margin-left: -56px;
  -webkit-animation: fadeInDown 292ms cubic-bezier(0.785, 0.135, 0.15, 0.86)
    both;
  animation: fadeInDown 292ms cubic-bezier(0.785, 0.135, 0.15, 0.86) both;
  -webkit-animation-delay: 0.3s;
  animation-delay: 0.3s;
}
.window--circle .header__teamAvatarImg {
  position: absolute;
  width: 44px;
  height: 44px;
  border: 2px solid #fff;
  border-radius: 100%;
  top: 0;
}
.window--circle .header__teamAvatarImg:nth-child(1) {
  z-index: 8;
}
.window--circle .header__teamAvatarImg:nth-child(2) {
  left: 36px;
  z-index: 9;
}
.window--circle .header__teamAvatarImg:nth-child(3) {
  right: 0;
  z-index: 10;
}
.window--circle .window__headerBox {
  border-bottom: 1px solid #ddd;
  width: calc(100% - 40px);
  margin: 0 auto;
  padding-left: 0;
  padding-right: 0;
  padding-bottom: 15px;
}

/**
 * == Form ==
 */
.form-fields .field__label {
  font-size: 0.8rem;
  line-height: 1rem;
  float: left;
  font-family: "SourceSans Pro Bold";
}
.form__input {
  height: 35px;
  width: 100%;
}

/**
 * == Chat Message ==
 */
.window__chat {
  -webkit-box-flex: 1;
  -ms-flex-positive: 1;
  flex-grow: 1;
  -ms-flex-negative: 1;
  flex-shrink: 1;
  overflow: auto;
  overflow-x: hidden;
  -webkit-overflow-scrolling: touch;
  width: 100%;
  padding: 18px 27px 0;
  margin-bottom: 0;
}
.chat__greetingContainer .window__chatSystemMessage a[href],
.chat__greetingContainer .window__formGreeting a[href] {
  color: #666;
  border-bottom: 1px solid rgba(102, 102, 102, 0.6) !important;
}
.window__chatSystemMessage {
  color: #bbb;
  font-size: 1rem;
  text-align: center;
  -webkit-animation: message--show 458ms cubic-bezier(0.785, 0.135, 0.15, 0.86);
  animation: message--show 458ms cubic-bezier(0.785, 0.135, 0.15, 0.86);
  word-wrap: break-word;
}
.window__chatAgentMessage {
  max-width: calc(100% - 67px);
}
.window__chatAgent,
.window__chatVisitor {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-animation: message--show 458ms cubic-bezier(0.785, 0.135, 0.15, 0.86);
  animation: message--show 458ms cubic-bezier(0.785, 0.135, 0.15, 0.86);
  position: relative;
}
.window__chatVisitor {
  -webkit-box-orient: horizontal;
  -webkit-box-direction: reverse;
  -ms-flex-direction: row-reverse;
  flex-direction: row-reverse;
}
.agentMessage__avatar {
  margin-right: 15px;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: end;
  -ms-flex-align: end;
  align-items: flex-end;
  -ms-flex-negative: 0;
  flex-shrink: 0;
}
.agentMessage__avatarImg {
  display: block;
  width: 30px;
  height: 30px;
  border-radius: 100%;
  background: #f4f5f6;
  margin-bottom: 15px;
}
.window__chatAgentMessage,
.window__chatVisitorMessage {
  position: relative;
  font-size: 0.93333333rem;
  line-height: 1.57;
  padding: 17px 22px 19px;
  word-wrap: break-word;
  word-break: break-word;
  border-radius: 5px;
}
.window--mobile .window__chatAgentMessage {
  border: 1px solid #ccc;
}
.window__chatVisitorMessage {
  margin-left: 67px;
  max-width: calc(100% - 67px);
  background-color: #329fd9;
  color: #fff;
  border-bottom-right-radius: 0;
}
.window__chatAgentMessage {
  border-bottom-left-radius: 0;
}
.chat-time {
  opacity: 0;
  color: #fff;
  font-size: 0.8rem;
  background: rgba(0, 0, 0, 0.6);
  padding: 0 5px;
  line-height: 17px;
  height: 17px;
  border-radius: 8px;
  transition: opacity 50ms linear;
  position: absolute;
  z-index: 1;
}
.window__chatAgentMessage {
  background: #f5f7f9;
  color: #333;
}

/**
 * == Text Area in Input Area ==
 */
.chat-input__controlbox {
  padding: 10px 10px 10px 0;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
}
.window__chatInputControl {
  display: block;
  width: 100%;
  padding-top: 0;
  padding-bottom: 0;
  font-size: 1.06667rem;
  color: #333;
  outline: 0;
}
.window__chatSender {
  position: absolute;
  right: 26px;
  bottom: 16px;
  width: 20px;
  height: 20px;
  border: none;
  background: 0 0;
  -webkit-animation: fadeIn 0.5s;
  animation: fadeIn 0.5s;
}
.chat-input__toolbox button svg {
  fill: #bbb;
}
.window__chatInputControl {
  border: none;
  background-color: transparent;
  padding: 0 10px 0 25px;
  max-height: 84px;
  min-height: 27px;
  overflow-y: hidden;
  overflow-x: hidden;
  height: 27px;
  line-height: 1.27;
}

/**
 * == Footer ==
 */
.footer {
  -ms-flex-negative: 0;
  flex-shrink: 0;
  z-index: 999;
  width: 100%;
  padding-left: 15px;
  padding-right: 15px;
  font-size: 0.8rem;
  height: 23px;
  background: 0 0;
  border-radius: 0 0 5px 5px;
}