Visitor History
- 28 Jul 2022
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Visitor History
- Updated on 28 Jul 2022
- 6 Minutes to read
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- DarkLight
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Visitor History
Visitor Histories- Visitor Histories ManageGET livechat/visitorHistory:Search- Search Visitor HistoriesDELETE livechat/visitorHistory- Delete Visitor History
Visitor History JSON Format
Visitor History is represented as simple flat JSON objects with the following keys:
| Name | Type | Description |
|---|---|---|
id | integer | Id of the visitor history. |
sessionId | guid | Id of the session. |
time | datetime | Time of the visitor history. |
type | string | Allowed values are "none", "chat", "offlineMessage", "chatOrOfflineMessage", "navigation", "chatOrNavigation", "offlineMessageOrNavigation", "chatOrOfflineMessageOrNavigation". |
name | string | Name of the visitor. |
email | string | Email of the visitor. |
departmentId | guid | Id of the department. |
summary | string | Summary of the visitor history. |
ssoUserId | string | Id of the SSO user. |
departmentName | string | Name of the department. |
agentsName | string | Name of agents. |
categoryiesName | string | Name of categories. |
autoInvitationId | guid | Id of the auto invitation. |
autoInvitationName | string | Name of the auto invitation. |
ip | string | IP of the visitor history. |
city | string | City of the visitor history. |
state | string | State of the visitor history. |
country | string | Country of the visitor history. |
zipCode | string | Zip code of the visitor history. |
customVariables | string | Custom variables of the visitor history. |
campaignId | guid | Id of the campaign. |
campaignName | string | Name of the campaign. |
refererUrl | string | Referrer URL of the visitor history. |
agentId | guid | Id of the agent. |
Search Visitor Histories
GET livechat/visitorHistory:Search
Parameters:
| Name | Type | in | Required | Description |
|---|---|---|---|---|
pageSize | integer | query | no | Page size. |
include | string | query | no | Allowed values are "contactIdentity", "chatAgent", "chatWrapupCategory", "department". |
visitorId | guid | query | no | Id of the visitor. |
pageIndex | integer | query | no | Page index. |
Response:
An array of Visitor History
Example
Sample Request:
curl https://api11.comm100.io/v4/livechat/visitorHistory:Search \
-X 'GET' \
-H 'Authorization: Bearer {access_token}' \
Response:
HTTP/1.1 200 OK
{
"total": 4,
"pageCount": 1,
"list": [
{
"categoriesName": "",
"autoInvitationId": "00000000-0000-0000-0000-000000000000",
"campaignId": "00000000-0000-0000-0000-000000000000",
"messages": [
{
"chatAction": "agentAcceptChat",
"message": "Agent may1 may has joined the chat.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:52:05Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentEndChat",
"message": "Agent may1 may has left the chat.",
"senderType": "agent",
"senderName": "",
"time": "2021-04-27T08:59:31Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "systemEndChat",
"message": "The chat is ended.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:59:31Z",
"translatedMessage": "",
"attachment": ""
}
],
"wrapupCategoryGroups": [],
"sessionId": "00000000-0000-0000-0000-000000000000",
"type": "chat",
"time": "2021-04-27T08:52:04.88Z",
"name": "1",
"email": "1@1.com",
"departmentId": "00000000-0000-0000-0000-000000000000",
"summary": "[{\"chatAction\":104,\"message\":\"Agent may1 may has joined the chat.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:52:05Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":106,\"message\":\"Agent may1 may has left the chat.\",\"senderType\":1,\"senderName\":\"\",\"time\":\"2021-04-27T08:59:31Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":0,\"message\":\"The chat is ended.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:59:31Z\",\"translatedMessage\":\"\",\"attachment\":\"\"}]",
"visitorId": "e11203f5-1d97-4c48-8fc2-fc6257d4e13b",
"contactIdentityId": "00000000-0000-0000-0000-000000000000",
"agentId": "00000000-0000-0000-0000-000000000000",
"botId": "00000000-0000-0000-0000-000000000000",
"id": 4878
},
{
"categoriesName": "",
"autoInvitationId": "00000000-0000-0000-0000-000000000000",
"campaignId": "00000000-0000-0000-0000-000000000000",
"messages": [
{
"chatAction": "agentAcceptChat",
"message": "Agent may1 may has joined the chat.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:50:34Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentEndChat",
"message": "Agent may1 may has left the chat.",
"senderType": "agent",
"senderName": "",
"time": "2021-04-27T08:50:52Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "systemEndChat",
"message": "The chat is ended.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:50:52Z",
"translatedMessage": "",
"attachment": ""
}
],
"wrapupCategoryGroups": [],
"sessionId": "00000000-0000-0000-0000-000000000000",
"type": "chat",
"time": "2021-04-27T08:50:33.8633333Z",
"name": "1",
"email": "1@1.com",
"departmentId": "00000000-0000-0000-0000-000000000000",
"summary": "[{\"chatAction\":104,\"message\":\"Agent may1 may has joined the chat.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:50:34Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":106,\"message\":\"Agent may1 may has left the chat.\",\"senderType\":1,\"senderName\":\"\",\"time\":\"2021-04-27T08:50:52Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":0,\"message\":\"The chat is ended.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:50:52Z\",\"translatedMessage\":\"\",\"attachment\":\"\"}]",
"visitorId": "e11203f5-1d97-4c48-8fc2-fc6257d4e13b",
"contactIdentityId": "00000000-0000-0000-0000-000000000000",
"agentId": "00000000-0000-0000-0000-000000000000",
"botId": "00000000-0000-0000-0000-000000000000",
"id": 4879
},
{
"categoriesName": "",
"autoInvitationId": "00000000-0000-0000-0000-000000000000",
"campaignId": "00000000-0000-0000-0000-000000000000",
"messages": [
{
"chatAction": "agentAcceptChat",
"message": "Agent may1 may has joined the chat.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:36:28Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "12312",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:36:34Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "3123",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:36:35Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "1",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:36:35Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "2",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:36:35Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "3",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:36:35Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "1123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:48Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "1",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:48Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "3",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:49Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "12",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:49Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "312",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:49Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:52Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:52Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteText",
"message": "213",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:36:53Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:37:00Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteFile",
"message": "Agent may1 may has sent a file: Chats_20210305 (3).csv",
"senderType": "agent",
"senderName": "https://api11.comm100.io/FileService/v1/files/O3A-0OGU4YfeDSfxx18KSW47USwMn320HQE7jYN15mq0HfqkyAW3_n-JR1FWRhJjoUqXD2arP7osQvkWOBklHguXo5B867K7Mgi9u-Aqn3fW7GoouxmtGezbRHQu4Y8g4iazi-JVtVnBip_KPLdijL3iNmA_lCvn57ClwTsnQWfQ?Chats_20210305 (3).csv?may1 may",
"time": "2021-04-27T08:37:01Z",
"translatedMessage": "",
"attachment": "O3A-0OGU4YfeDSfxx18KSW47USwMn320HQE7jYN15mq0HfqkyAW3_n-JR1FWRhJjoUqXD2arP7osQvkWOBklHguXo5B867K7Mgi9u-Aqn3fW7GoouxmtGezbRHQu4Y8g4iazi-JVtVnBip_KPLdijL3iNmA_lCvn57ClwTsnQWfQ"
},
{
"chatAction": "agentSendText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:37:01Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:37:02Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentEndChat",
"message": "Agent may1 may has left the chat.",
"senderType": "agent",
"senderName": "",
"time": "2021-04-27T08:37:06Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "systemEndChat",
"message": "The chat is ended.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:37:06Z",
"translatedMessage": "",
"attachment": ""
}
],
"wrapupCategoryGroups": [],
"sessionId": "00000000-0000-0000-0000-000000000000",
"type": "chat",
"time": "2021-04-27T08:36:27.8333333Z",
"name": "1",
"email": "1@1.com",
"departmentId": "00000000-0000-0000-0000-000000000000",
"summary": "[{\"chatAction\":104,\"message\":\"Agent may1 may has joined the chat.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:36:28Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"12312\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:36:34Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"3123\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:36:35Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"1\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:36:35Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"2\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:36:35Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"3\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:36:35Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"1123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:48Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"1\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:48Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"3\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:49Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"12\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:49Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"312\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:49Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":172,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:52Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":172,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:52Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":172,\"message\":\"213\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:36:53Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:37:00Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":173,\"message\":\"Agent may1 may has sent a file: Chats_20210305 (3).csv\",\"senderType\":1,\"senderName\":\"https://api11.comm100.io/FileService/v1/files/O3A-0OGU4YfeDSfxx18KSW47USwMn320HQE7jYN15mq0HfqkyAW3_n-JR1FWRhJjoUqXD2arP7osQvkWOBklHguXo5B867K7Mgi9u-Aqn3fW7GoouxmtGezbRHQu4Y8g4iazi-JVtVnBip_KPLdijL3iNmA_lCvn57ClwTsnQWfQ?Chats_20210305 (3).csv?may1 may\",\"time\":\"2021-04-27T08:37:01Z\",\"translatedMessage\":\"\",\"attachment\":\"O3A-0OGU4YfeDSfxx18KSW47USwMn320HQE7jYN15mq0HfqkyAW3_n-JR1FWRhJjoUqXD2arP7osQvkWOBklHguXo5B867K7Mgi9u-Aqn3fW7GoouxmtGezbRHQu4Y8g4iazi-JVtVnBip_KPLdijL3iNmA_lCvn57ClwTsnQWfQ\"},{\"chatAction\":102,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:37:01Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:37:02Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":106,\"message\":\"Agent may1 may has left the chat.\",\"senderType\":1,\"senderName\":\"\",\"time\":\"2021-04-27T08:37:06Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":0,\"message\":\"The chat is ended.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:37:06Z\",\"translatedMessage\":\"\",\"attachment\":\"\"}]",
"visitorId": "e11203f5-1d97-4c48-8fc2-fc6257d4e13b",
"contactIdentityId": "00000000-0000-0000-0000-000000000000",
"agentId": "00000000-0000-0000-0000-000000000000",
"botId": "00000000-0000-0000-0000-000000000000",
"id": 4877
},
{
"categoriesName": "",
"autoInvitationId": "00000000-0000-0000-0000-000000000000",
"campaignId": "00000000-0000-0000-0000-000000000000",
"messages": [
{
"chatAction": "agentAcceptChat",
"message": "Agent may1 may has joined the chat.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T07:50:29Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "visitorAddTextMessage",
"message": "13",
"senderType": "visitor",
"senderName": "1",
"time": "2021-04-27T08:00:15Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "123",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:00:21Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "1223",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:00:23Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteText",
"message": "hello",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:01:01Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteText",
"message": "hello",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:01:03Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendText",
"message": "12321",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:01:12Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentSendNoteFile",
"message": "Agent may1 may has sent a file: Chats_20210305 (5).csv",
"senderType": "agent",
"senderName": "https://api11.comm100.io/FileService/v1/files/H7UXY7FigsxUUInQBoKTqn4QYq9yanARl5jD2iZzSD-ZZQm_A4X_QhFkvatVYg9ljsmPfllZ6LAF0JkxfJoiSAqko0HU35tUkKqTJlmltzUAb2-scyNlY7Z7EvRyJsYpDZIOgscGydXov-X3zJ6vtzB51_fEGdnrEhbrBXwI9pww?Chats_20210305 (5).csv?may1 may",
"time": "2021-04-27T08:01:20Z",
"translatedMessage": "",
"attachment": "H7UXY7FigsxUUInQBoKTqn4QYq9yanARl5jD2iZzSD-ZZQm_A4X_QhFkvatVYg9ljsmPfllZ6LAF0JkxfJoiSAqko0HU35tUkKqTJlmltzUAb2-scyNlY7Z7EvRyJsYpDZIOgscGydXov-X3zJ6vtzB51_fEGdnrEhbrBXwI9pww"
},
{
"chatAction": "agentSendText",
"message": "31232312",
"senderType": "agent",
"senderName": "may1 may",
"time": "2021-04-27T08:01:23Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "agentEndChat",
"message": "Agent may1 may has left the chat.",
"senderType": "agent",
"senderName": "",
"time": "2021-04-27T08:01:29Z",
"translatedMessage": "",
"attachment": ""
},
{
"chatAction": "systemEndChat",
"message": "The chat is ended.",
"senderType": "system",
"senderName": "",
"time": "2021-04-27T08:01:29Z",
"translatedMessage": "",
"attachment": ""
}
],
"wrapupCategoryGroups": [],
"sessionId": "00000000-0000-0000-0000-000000000000",
"type": "chat",
"time": "2021-04-27T07:50:28.7533333Z",
"name": "1",
"email": "1@1.com",
"departmentId": "00000000-0000-0000-0000-000000000000",
"summary": "[{\"chatAction\":104,\"message\":\"Agent may1 may has joined the chat.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T07:50:29Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":50,\"message\":\"13\",\"senderType\":0,\"senderName\":\"1\",\"time\":\"2021-04-27T08:00:15Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"123\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:00:21Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"1223\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:00:23Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":172,\"message\":\"hello\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:01:01Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":172,\"message\":\"hello\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:01:03Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":102,\"message\":\"12321\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:01:12Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":173,\"message\":\"Agent may1 may has sent a file: Chats_20210305 (5).csv\",\"senderType\":1,\"senderName\":\"https://api11.comm100.io/FileService/v1/files/H7UXY7FigsxUUInQBoKTqn4QYq9yanARl5jD2iZzSD-ZZQm_A4X_QhFkvatVYg9ljsmPfllZ6LAF0JkxfJoiSAqko0HU35tUkKqTJlmltzUAb2-scyNlY7Z7EvRyJsYpDZIOgscGydXov-X3zJ6vtzB51_fEGdnrEhbrBXwI9pww?Chats_20210305 (5).csv?may1 may\",\"time\":\"2021-04-27T08:01:20Z\",\"translatedMessage\":\"\",\"attachment\":\"H7UXY7FigsxUUInQBoKTqn4QYq9yanARl5jD2iZzSD-ZZQm_A4X_QhFkvatVYg9ljsmPfllZ6LAF0JkxfJoiSAqko0HU35tUkKqTJlmltzUAb2-scyNlY7Z7EvRyJsYpDZIOgscGydXov-X3zJ6vtzB51_fEGdnrEhbrBXwI9pww\"},{\"chatAction\":102,\"message\":\"31232312\",\"senderType\":1,\"senderName\":\"may1 may\",\"time\":\"2021-04-27T08:01:23Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":106,\"message\":\"Agent may1 may has left the chat.\",\"senderType\":1,\"senderName\":\"\",\"time\":\"2021-04-27T08:01:29Z\",\"translatedMessage\":\"\",\"attachment\":\"\"},{\"chatAction\":0,\"message\":\"The chat is ended.\",\"senderType\":2,\"senderName\":\"\",\"time\":\"2021-04-27T08:01:29Z\",\"translatedMessage\":\"\",\"attachment\":\"\"}]",
"visitorId": "e11203f5-1d97-4c48-8fc2-fc6257d4e13b",
"contactIdentityId": "00000000-0000-0000-0000-000000000000",
"agentId": "00000000-0000-0000-0000-000000000000",
"botId": "00000000-0000-0000-0000-000000000000",
"id": 4875
}
],
"pageIndex": 1,
"pageSize": 10
}
Delete Visitor History
DELETE livechat/visitorHistory
Parameters:
No Parameters
Response:
No Content
Example
Sample Request:
curl https://api11.comm100.io/v4/livechat/visitorHistory \
-X 'DELETE' \
-H 'Authorization: Bearer {access_token}' \
-D '[{"id":4875,"type":"chat"}]'
Response:
HTTP/1.1 200 OK
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