Visitor Side API (JavaScript) Reference

Get Started Where to define code To use Comm100 Live Chat API, you can either write the code on your own page, or define the code in your Control Panel. If you define the code on your own page, the code will be available for chat button, invit...

General Site ID You can use API to get ID of your site, example is shown below: /** @type {number} */ const siteId = Comm100API.get('livechat.siteId'); All Campaign ID You can use API to get all IDs of campaign used on current page. Not...

Chat Button Visibility Get To know whether a specific button is visible or not, you could use the following API: /** @type {string} */ const campaignId = 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'; /** @type {boolean} */ const isVisible = Comm1...

Invitation Display Event Comm100 Live Chat API provides event when invitation shows: Comm100API.on('livechat.invitation.display', function (invitation) { }); Here, invitation is an object containing useful info about current invitatio...

Pre-Chat Skip PreChat To skip pre chat: /** @type {boolean} */ const isPrechatSkipped = true; Comm100API.set('livechat.prechat.isSkip', isPrechatSkipped); Please notice that prechat forms need to be filled with correct data to ensure that...

Chat Chat Status You could use the following API to listen to chat status changes: Comm100API.on('livechat.chat.start', function (chatGuid) { }); Comm100API.on('livechat.chat.end', function () { }); Here, when chat starts, the callback wi...

Post-Chat Fields Get All Fields You could get all fields in postchat using API: /** @type {string} */ const campaignId = 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'; /** @type {Array<Field>} */ const fields = Comm100API.get('livechat.postChat.fi...

Offline Message Fields Get All Fields You could get all fields in Offline Message using API: /** @type {string} */ const campaignId = 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx'; /** @type {Array<Field>} */ const fields = Comm100API.get('livecha...

Side Window Display To see if side window is visible, you could use the following API: /** @type {boolean} */ const isVisible = Comm100API.get('livechat.sideWindow.isVisible'); To set the visibility of side window, you could use the follo...

SSO (Single Sign On) Artifact Get To get the artifact you set in, you could use the following API: const artifact = Comm100API.get('livechat.sso.artifact'); Set To set artifact for sso login, you could use the following API: const ...