Private Canned Message Category
- 16 Jun 2022
- 2 Minutes to read
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Private Canned Message Category
- Updated on 16 Jun 2022
- 2 Minutes to read
- Print
- DarkLight
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Private Canned Message Category
You need Manage Private Canned Messages permission to manage the private canned message categories.
Private Canned Message Categories- Private Canned Message Categories ManageGET global/privateCannedMessageCategories- Get the list of Private Canned Message CategoriesGET global/privateCannedMessageCategories/{id}- Get a single Private Canned Message CategoryPOST global/privateCannedMessageCategories- Create a new Private Canned Message CategoryPUT global/privateCannedMessageCategories/{id}- Update the Private Canned Message CategoryDELETE global/privateCannedMessageCategories/{id}- Remove the Private Canned Message Category
Private Canned Message Category JSON Format
Private Canned Message Category is represented as simple flat JSON objects with the following keys:
| Name | Type | Description |
|---|---|---|
id | guid | Id of the canned message category. |
name | string | Name of the canned message category. |
parentId | guid | Parent of the canned message category. |
createdById | guid | Id of the agent who create the canned message category. |
order | integer | Order of the canned message category. |
Get the list of Private Canned Message Categories
GET global/privateCannedMessageCategories
Parameters:
No Parameters
Response:
An array of Private Canned Message Category
Example
Sample Request:
curl https://api11.comm100.io/v4/global/privateCannedMessageCategories \
-X 'GET' \
-H 'Authorization: Bearer {access_token}' \
Response:
HTTP/1.1 200 OK
[
{
"id": "3682aa0b-7b0f-49f8-84dc-ebf777b4b375",
"name": "Chat Bot",
"parentId": "97AF5329-7C46-EB11-8100-00155D081D0C",
"createdById": "9a413cfe-792e-4abe-bc5e-8595640ddb3d",
"order": 0
}
]
Get a single Private Canned Message Category
GET global/privateCannedMessageCategories/{id}
Parameters:
No Parameters
Response:
Private Canned Message Category
Example
Sample Request:
curl https://api11.comm100.io/v4/global/privateCannedMessageCategories/3682aa0b-7b0f-49f8-84dc-ebf777b4b375 \
-X 'GET' \
-H 'Authorization: Bearer {access_token}' \
Response:
HTTP/1.1 200 OK
{
"id": "3682aa0b-7b0f-49f8-84dc-ebf777b4b375",
"name": "Chat Bot",
"parentId": "97AF5329-7C46-EB11-8100-00155D081D0C",
"createdById": "9a413cfe-792e-4abe-bc5e-8595640ddb3d",
"order": 0
}
Create a new Private Canned Message Category
POST global/privateCannedMessageCategories
Parameters:
| Name | Type | in | Required | Description |
|---|---|---|---|---|
name | string | body | yes | Name of the canned message category. |
parentId | guid | body | yes | Parent of the canned message category. |
createdById | guid | body | no | Id of the agent who create the canned message category. |
order | integer | body | no | Order of the canned message category. |
Response:
Private Canned Message Category
Example
Sample Request:
curl https://api11.comm100.io/v4/global/privateCannedMessageCategories \
-X 'POST' \
-H 'Authorization: Bearer {access_token}' \
-H 'Content-Type: application/json' \
-D '{"name":"Chat Bot","parentId":"97AF5329-7C46-EB11-8100-00155D081D0C","createdById":"9a413cfe-792e-4abe-bc5e-8595640ddb3d","order":0}'
Response:
HTTP/1.1 201 Created
{
"id": "3682aa0b-7b0f-49f8-84dc-ebf777b4b375",
"name": "Chat Bot",
"parentId": "97AF5329-7C46-EB11-8100-00155D081D0C",
"createdById": "9a413cfe-792e-4abe-bc5e-8595640ddb3d",
"order": 0
}
Update the Private Canned Message Category
PUT global/privateCannedMessageCategories/{id}
Parameters:
| Name | Type | in | Required | Description |
|---|---|---|---|---|
name | string | body | yes | Name of the canned message category. |
parentId | guid | body | yes | Parent of the canned message category. |
createdById | guid | body | no | Id of the agent who create the canned message category. |
order | integer | body | no | Order of the canned message category. |
Response:
Private Canned Message Category
Example
Sample Request:
curl https://api11.comm100.io/v4/global/privateCannedMessageCategories/3682aa0b-7b0f-49f8-84dc-ebf777b4b375 \
-X 'PUT' \
-H 'Authorization: Bearer {access_token}' \
-H 'Content-Type: application/json' \
-D '{"name":"Chat Bot","parentId":"97AF5329-7C46-EB11-8100-00155D081D0C","createdById":"9a413cfe-792e-4abe-bc5e-8595640ddb3d","order":0}'
Response:
HTTP/1.1 200 OK
{
"id": "3682aa0b-7b0f-49f8-84dc-ebf777b4b375",
"name": "Chat Bot",
"parentId": "97AF5329-7C46-EB11-8100-00155D081D0C",
"createdById": "9a413cfe-792e-4abe-bc5e-8595640ddb3d",
"order": 0
}
Remove the Private Canned Message Category
DELETE global/privateCannedMessageCategories/{id}
Parameters:
No Parameters
Response:
No Content
Example
Sample Request:
curl https://api11.comm100.io/v4/global/privateCannedMessageCategories/3682aa0b-7b0f-49f8-84dc-ebf777b4b375 \
-X 'DELETE' \
-H 'Authorization: Bearer {access_token}' \
Response:
HTTP/1.1 204 No Content
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