Background

The widget is not displayed in the UI. It runs continuously in the background to receive special events.

Example manifest:

{
  "manifestVersion": "2.0",
  "agentConsole": {
    "background": {
        "id": "background-console",
        "url": "./console.html",
    },
  },
}

See more introduction.

The following additional actions are available in this widget:

• Chat
• Ticket